Why we Exist

At COMPASS Immigration Solutions, our mission is to empower people already in Canada to navigate the immigration system with clarity, dignity, and confidence.

We envision a community where all individuals and families can access trustworthy, expert support as they build a future here in Canada and in the Waterloo Region. Our work is grounded in values of integrity, compassion, and professionalism. We believe in transparency, ethical practice, and treating every client with respect and care.

Group of people standing inside a decorated balloon arch with red, green, blue, and silver balloons, smiling for a photo.

A Social Enterprise of COMPASS Refugee Centre

COMPASS Immigration Solutions is a social enterprise initiative of COMPASS Refugee Centre, a registered Canadian charity with over 35+ years of experience serving refugee claimants and newcomers in Kitchener and Waterloo Region. While our immigration consulting services are fee-based, all net proceeds support the Centre’s free, charitable programs.

We recognize that refugees to Canada face significant challenges navigating Canada’s immigration system, and so we also provide sliding scale services to people whose refugee claims have been approved and need further immigration services. This structure allows us to offer professional, regulated immigration services while investing directly in community care, so every client we help also helps someone else.

A woman with long black hair, glasses, and hoop earrings sitting at a desk in an office. She is smiling and wearing a sleeveless orange top. On the desk are Canadian flags, a tissue box, a computer monitor, and office supplies. There are colorful wall art and posters behind her.

COMPASS Immigration Solutions was developed in partnership with The Community Company, a Certified B Corporation that partners with leading charities in Canada to build sustainable social enterprises.

Learn more here.